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商品編號： HKU941 出版日期： 2011/06/24 作者姓名： Shiu, Ka Wai;O''Connor, Neale 商品類別： General management 商品規格： 10p 再版日期： 地域： China;Hong Kong 產業： Electronic components;Lamps & lighting fixtures 個案年度： -
商品敘述：
In 2002, Worldclass Lighting launched an initiative to introduce the balanced scorecard into the Asia Pacific and Greater China regions, in order to provide a new management tool for its lighting business covering four perspectives-financial, customer, process, and learning and growth. The balanced scorecard ran successfully for a period of time until implementation issues surfaced that undermined its benefits, such as unquantifiable measures in target setting and the over-measurement of indicators. In 2009, a plan to terminate the balanced scorecard was presented to the Asia Pacific Chief Executive Officer (""AP CEO""). The AP CEO must now make a decision about whether to continue using the balanced scorecard.
涵蓋領域：
Accounting;Information overload;Capital goods;Performance measurement;Balanced scorecard;General management;Key performance indicators;Measuring business performance
相關資料：
Case Teaching Note, (HKU942), 9p, by Ka Wai Shiu, Neale O''Connor
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